Understanding our return policy

At Pawsome Ice Cream, we craft all-natural handmade dog ice cream with love and care in Tampa, Florida. We want both you and your furry friends to be completely satisfied with our treats. Please read our return policy to ensure a smooth and pawsome experience!

No returns, but exchanges are welcome

We do not accept returns on our Pawsome Ice Cream products. However, we understand that sometimes you may need to make an exchange. We are happy to exchange unopened packages of our ice cream.

When can't we accept an exchange?

For health and safety reasons, we cannot accept exchanges on any packages that have been opened. We appreciate your understanding in ensuring the well-being of all our furry customers.

Our commitment to quality

Our policy is in place to ensure the highest quality and safety standards for all our Pawsome Ice Cream products. If you have any questions or concerns, please don't hesitate to contact us. We're here to help make your dog's ice cream experience a pawsome one!